Terms and Conditions for the Purchase and Use of Safepay Secure LTD Gift Cards
These Terms and Conditions govern the purchase and use of gift cards ("Gift Cards") issued by Safepay Secure LTD ("we", "our", or "us"). By purchasing or using a Gift Card, you agree to these Terms and Conditions.
1. Gift Card Usage
1.1. Safepay Secure LTD Gift Cards are valid exclusively for services provided by Safepay Secure LTD.
1.2. Gift Cards cannot be used for the purchase of other Gift Cards.
1.3. Gift Cards are non-transferable and cannot be exchanged for cash or any other form of monetary payment.
2. No Expiry Date
2.1. Safepay Secure LTD Gift Cards do not have an expiry date and remain valid indefinitely until the full balance is used.
3. No Fees
3.1. There are no hidden fees or charges associated with the purchase or use of a Safepay Secure LTD Gift Card.
3.2. No inactivity fees will be applied, regardless of the period of non-use.
4. Refund Policy
4.1. Under the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, you are entitled to a 14-day cooling-off period for Gift Cards purchased online. During this period, you may cancel your purchase for a full refund, provided the Gift Card has not been redeemed.
4.2. To request a refund during the cooling-off period, please contact us at [insert contact details] with proof of purchase. Refunds will be processed within 14 days of receiving your request.
4.3. After the 14-day cooling-off period, Gift Cards are non-refundable.
5. Balance and Redemption
5.1. Gift Cards can be redeemed against services provided by Safepay Secure LTD, up to the value of the available balance.
5.2. If the cost of the services exceeds the balance on the Gift Card, the remaining amount must be paid using an alternative payment method.
5.3. The current balance of a Gift Card can be checked by contacting our customer service team at [insert contact details].
6. Lost, Stolen, or Damaged Gift Cards
6.1. Safepay Secure LTD is not responsible for lost, stolen, or damaged Gift Cards.
6.2. Replacement of lost or damaged Gift Cards is at our sole discretion and may require proof of purchase.
7. Fraud and Abuse
7.1. We reserve the right to refuse to accept or cancel any Gift Card if we suspect unauthorized, fraudulent, or unlawful activity.
7.2. If a Gift Card is found to be used in violation of these Terms and Conditions, it will be rendered void.
8. Data Protection and Privacy
8.1. Safepay Secure LTD is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
8.2. When you purchase a Gift Card, we may collect and process personal data such as your name, contact details, and payment information.
8.3. Your data will be used only for the purpose of processing your Gift Card purchase and managing its use. For more details, please refer to our Privacy Policy at [insert link to Privacy Policy].
8.4. You have the right to access, amend, or delete your personal data. For any data-related inquiries, please contact us at [insert contact details].
9. Changes to Terms and Conditions
9.1. Safepay Secure LTD reserves the right to update or amend these Terms and Conditions at any time.
9.2. Any changes will be published on our website at [insert website URL] and will apply to Gift Cards purchased after the date of the update.
10. Limitation of Liability
10.1. Safepay Secure LTD shall not be liable for any loss, damage, or inconvenience caused by the use or inability to use a Gift Card, except as required by law.
11. Governing Law
11.1. These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions or concerns regarding these Terms and Conditions, please contact us
Effective Date: 12 Jan 2025
© Copyright 2024. All rights reserved. SafePaySecure LTD is a registered company in England and Wales (Company Number 16145352)